At Certified Septic, your privacy is a priority. We are committed to respecting your privacy and adhering to all relevant laws and regulations concerning personal information we may collect from you. This policy covers our practices across our website, https://www.certifiedsepticfl.com, and any other platforms we operate.

Information We Collect

Types of Information Collected
We collect information you provide directly to us as well as information automatically sent by your devices when accessing our website or services. This may include:

Personal Information: Name, email address, phone/mobile number.

Log Data: Information like your IP address, browser type, pages visited, visit duration, and technical details related to errors that occur during your visit. This data is generally not personally identifiable unless combined with other data.

How We Collect Information
We may collect your information when you:

Sign up for updates via email or social media.

Browse our website using a mobile device or web browser.

Contact us via email, social media, or similar platforms.

Mention or tag us on social media.

How We Use Your Information

We collect, store, and process your information for the following purposes:

To communicate with you and respond to your inquiries.

To enhance and improve our website, services, and social media presence through analytics and research.

To provide marketing materials and promotions for products and services, including those from third parties we believe may interest you.

To maintain internal records for administrative purposes.

Text Messaging (SMS) Consent
If you opt in for SMS notifications, your consent data will not be shared with any third parties outside of those directly involved in providing messaging services (like platform providers and phone companies). Your data will only be used to deliver our services.

How We Protect Your Information

We use industry-standard measures to safeguard your personal information from loss, theft, unauthorized access, disclosure, copying, misuse, or alteration. While we take reasonable precautions, no method of electronic storage or transmission is 100% secure. We encourage you to create strong passwords and ensure your device’s security when using our services.

If a data breach occurs, we will comply with all applicable laws regarding breach notifications.

Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy. When it is no longer required, we will delete or anonymize it. However, certain data may be retained if required by legal, regulatory, or business needs.

Children’s Privacy
Our website and services are not directed at children under 13, and we do not knowingly collect personal information from them. If we become aware that we have collected information from a child under 13, we will delete it promptly.

Disclosure of Information to Third Parties

We may share personal information with the following third parties, but only as necessary to deliver our services:

Affiliates: Parent companies, subsidiaries, and related entities.

Service Providers: IT providers, hosting platforms, analytics providers, and marketing service providers.

Business Partners: Trusted agents and business partners.

Legal Obligations: Courts, regulatory authorities, and law enforcement as required by law or to defend our legal rights.

Sub-Contractors: Third-party providers that help us deliver information, services, and marketing communications.

International Data Transfers
Your information may be stored and processed in locations outside of your country. We ensure any international transfers of personal data comply with applicable laws and offer the same level of data protection outlined in this policy.

Your Rights Over Your Personal Information

You have rights regarding how your personal information is used and shared. These rights include:

Access: Request details on the personal data we hold about you.

Correction: Update inaccurate or incomplete information.

Erasure: Request deletion of your information where applicable.

Restriction: Limit our use of your information under certain conditions.

Objection: Object to how we use your personal information, such as for direct marketing.

If you wish to exercise any of these rights, please contact us using the information provided at the end of this policy.

Use of Cookies

We use cookies to enhance your experience on our site. Cookies are small files stored on your device that track your activity, preferences, and browser behavior. Cookies help us customize your experience and improve website performance.

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Policy Updates

We may update this policy to reflect changes in our business or to comply with relevant laws. When changes are made, we will post the updated policy on this page. If required by law, we will seek your consent or provide an option to opt in or opt out of any material changes.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the form available on our Contact Us page.